About The Harris Center
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What Makes Us Different

As the largest provider in Texas, The Harris Center for Mental Health and Intellectual and Developmental Disabilities (IDD) strives to provide high-quality, efficient, and cost-effective services so that persons with behavioral health and developmental needs may live with dignity as fully functioning, participating, and contributing members of our community. We do not deny services based on a patient’s inability to pay for any reason.

Our Impact

With support from local, state and federal levels, The Harris Center provides high-quality, efficient, and cost-effective services so that persons with behavioral health needs may live with dignity as fully functioning, participating, and contributing members of our community. Each year, we serve tens of thousands of Harris County’s residents with more than a million services in every corner of the County. Our strong community partnerships and support allow us to provide care and contribute to making Harris County a resilient community with a strong safety net.

 

FAQs

Can an existing employee complete The Harris Center's Administrative Fellowship?

Yes! They just need to meet the minimum requirements of the position.

Contact Information

If you have additional questions, please reach out to talentacquisitionpartners@theharriscenter.org to learn more about the program.

How can I donate to your organization?

We are grateful support and encourage you to donate to The Harris Center Foundation for Mental Health and IDD. To do so, visit theharriscenterfoundation.org

How can I get involved in the organization’s mission?
  • If you or a loved one are living with a developmental disability and would like to show support for this community, contact organizations like The Arc and The Center for Pursuit.
     
  • If you or a loved one are living with a behavioral health condition and would like to show support for this community, contact organizations like Mental Health America and the National Alliance on Mentally Illness (NAMI).
     
  • The Harris Center, along with these organizations and others like it work continuously to end stigma and educate the public on behavioral health and IDD.
How can I partner with the organization?
  • If you wish to request The Harris Center’s participation in a community or industry event, please email PublicAffairs@theharriscenter.org.
     
  • If you wish to request that The Harris Center partner on program operations, please contact 713.970.7000.
How do I do business with The Harris Center

Please visit our Business Opportunities section for information on Procurement, Contracts, and information for Vendors and Suppliers. https://www.theharriscenter.org/business-opportunities

How do I gain an operational understanding of The Harris Center before I even start as a Fellow?

Understanding the organization’s Strategic Plan and Annual Financial Reports will enhance your awareness of the functions of The Harris Center, the reasons behind decisions being made, and the trajectory of where the agency is headed, especially in relation to achieving budget and strategic plan goals.

Viewing the services provided and decisions being made through the lenses of the Strategic Plan and Annual Financial Report will help you maximize administrative learning outcomes during your Administrative Fellowship.

How much do services at The Harris Center cost?

Fees vary depending on the type of service. Discounts are available based on family size and income, and a sliding scale rate schedule is available.

Download the Charity Cared PDF

Is your organization a governmental entity?

Yes, the Harris Center is an Agency of the State and a unit of local government.

What are my rights as a patient receiving services The Harris Center?

As a patient, you have the right to be treated with dignity and respect, to receive care in a safe and supportive environment, to be informed about your treatment options, to participate in your care decisions, and to have your privacy and personal information protected. You also have the right to file a complaint or grievance without fear of retaliation. For patient rights concerns, please call (713) 970-7742 or (713) 970-7211. You may also send an email to RightsLine@TheHarrisCenter.org. or fill out the Patient Rights Concern form. Individuals with hearing impairment or loss may call using the free service of Texas Relay: 1-800-735-2989 or Relay Texas number 711. You can also read our Patient Rights Handbook here.

What are some skills for success I can use for my Administrative Fellowship?

Be proactive. Learn all you can about the company, your team(s), and how the team(s) affect the overall mission and values of The Harris Center. This way, you will be in a better position to help those you support to meet organizational needs and affect continuous improvement. Learn new applications and then teach others. Support others and never become complacent in your role.

Be open-minded. As an Administrative Fellow, it can be difficult to integrate into a new working environment and it is important to be sensitive to others' perspectives. It is important to understand the culture and history of an organization before going to new recommendations and suggestions. Thus, utilizing curiosity, observation, openness, and neutrality can support better relational development and successful engagement by others within a group.

Be organized. Administrative Fellows have many things to juggle at once, so being organized from the beginning is crucial. Having an organized desk, computer and calendar can help you complete administrative tasks in a quality and time-efficient manner. Healthcare administrators must have both big-picture organizational systems thinking skills plus an eye for managing small details.

Master time management. With so many responsibilities spread among different aspects, such as meeting with administrators, completing projects, and attending meetings, time management is a must to ensure deadlines are met, tasks are up-to-date, and those working with you are satisfied.

Effective communication. You must be able to communicate processes and information to others, respond clearly to questions, requests and more. You must also be able to use various types of communication including verbal, nonverbal, written, and visual communication to network with key stakeholders, complete projects, and accelerate your learning.

What is the function of the Main Preceptor of the Fellowship?

The Administrative Fellow's main preceptor will ensure that the fellow is guided by a clear action plan that includes an in-depth orientation using The Administrative Fellowship Guidebook and related PowerPoint Presentations, establishes a timeline of activities, delineates required skills, and provides periodic performance appraisals using 360 Evaluations. 

The main preceptor is responsible for helping the Admin Fellow harness the various experiences gained through the fellowship program and facilitate the realization of learning outcomes. This can be done by:

  • Affording the fellow the time and patience needed for an optimal learning experience
  • Encouraging the fellow to express opinions and to feel free to come to you to discuss problems
  • Suggesting new ideas without dominating the fellow's thought and action
  • Encouraging the fellow to develop new ideas and put them into practice
  • Empowering the fellow to try different methods of accomplishing assigned tasks
What is your organization’s mission?

To transform the lives of people with behavioral health and IDD needs.

What is your tax ID number?

74-1603950

What will my first two weeks of the fellowship look like?

It is best to start your first 2 weeks before the rotations start by meeting key people and visiting key sites to acclimate you to the agency.

Informational Interviews

Fellows should start by meeting each of the Chief Executives of the agency (CMO, CNO, COO, CAO, CIO, CEO, CFO, and General Council) and then the Vice Presidents under each Chief if time allows. If time runs out, it is best to complete informational interviews when you go through each of the designated rotations. Informational interviews with Directors and Managers can be conducted during the respective rotations.

Please note that for the informational interviews you do not get to within the first 2 weeks of your fellowship, it is best to complete those at the start of each rotation so that you can meet the people you will be learning from during that rotation.

Site Visits

Fellows should start to get their feet wet by rounding at 9401 Southwest Frwy Clinics (Adult Mental Health, Child and Adolescent Services, Primary Care, and IDD).

It is best to complete site visits at the end of each rotation so that projects from the rotation can be completed. Having site visits at the end of each rotation will also allow for an enhanced application of knowledge gained through each rotation so that fellows will be able to see their learnings in action. If fellows complete all visits at the beginning of the fellowship, this might lend to an information overload.

Where can I find your financial documents?

Click here to access our Annual Reports.

Where does the money go when I donate to your organization?

Donations to The Harris Center Foundation for Mental Health and IDD are used to support The Harris Center in meeting its operational goals and special needs.

Who runs the organization?

The Harris Center is governed by 10 citizens appointed by the Harris County Commissioners Court, as well as an experienced Executive Team.

For more information, Click here.

WHY BECOME A MENTAL HEALTH FIRST AIDER?

• Mental health challenges are common – 1 in 5 adults experience them
• Half of all mental health conditions begin by age 14


Who should take MHFA?
Anyone! MHFA equips people with the skills to support friends, family,
coworkers, and community members. It answers key questions like “What
should I do?” and “Where can someone find help?”

What will I learn in MHFA?
• Signs, symptoms, and risk factors of mental health concerns
• Information on depression, anxiety, trauma, psychosis, suicide, and
substance use challenges
• A 5-step action plan to support someone with signs and symptoms of a
mental health challenge or crisis
• Available professional supports, resources and self-help strategies

By the Numbers

(FY2022, Sept 1, 2021 – Aug 31, 2022)

Infographic: 1.9M Services Provided
Infographic: 88K Individuals Served
Infographic: +80 Service Locations

The Facts

The Harris Center operates the National Suicide Lifeline hotline–988–for this region covering 45 counties in Texas.

The Harris Center is the largest provider of community based behavioral health and IDD services in the State of Texas.

The Harris Center created and operates the nationally recognized Respite, Rehabilitation and Re-entry Center providing jail diversion, transitional and stabilization services.

Our Story

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1963
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Title II of the 1963 Act, the Community Mental Health Centers Act as amended, furthers the trend toward treating people with mental illness within the community by appropriating federal funds for the construction and staffing of community behavioral health centers.

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1965
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The Commissioners Court of Harris County created the Harris County Mental Health and Mental Retardation Center (MHMRC) effective November 19, 1965 and appointed the first Board of Trustees.

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1966
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The first budget was developed in September 1966. Until this time,the Board operated through donations. The budget for one half of 1966 was $7,800 with a $300 loan for expenses and rent.

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1968
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The first services began in August 1968 with the Transitional Treatment House on Bartlett, and in 1969 a behavioral health screening service was added that was the precursor to the Call Center and Crisis Center.

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The 1970s
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The ’70s saw an expansion of services, joining (now) The Texas Council, a new Board of Trustees, changes to the behavioral health delivery system, a physical move to 4040 Milam, and the establishment of the Mental Health Needs Council, a separate children's division, emergency mental health services and lay Advisory Councils.

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The 1980s
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The 80’s included the first child beds for crisis hospitalization, a new relationship with Juvenile Probation, the first two homes for those with IDD, a new performance-based contract and priority population requirements, the Harris County Psychiatric Center (HCPC) opened, the Northwest Clinic moved to its current location on Dacoma, Dr. Jan Duker appointed as Executive Director, the building at 2850 Fannin was named for Myrtle Fonteno, and the Crisis Unit opened.

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The 1990s
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The ’90s saw expanded children’s programming, the establishment of the Furniture Bank, homeless programs, ADAPT, ACT, and New Start. New facilities were built, managed care made its appearance, and Dr. Steve Schnee was named as the new Executive Director.

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The 21st Century
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Highlights since 2000 include participation in the 115 Medicaid Waiver through DSRIP Projects, CARF Accreditation, CCBHC Certification, a new Chief Executive Officer–Wayne Young, the opening of several facilities, included the Respite, Rehabilitation and Recovery Center at 6160, expanded programming, implementation of integrated primary care services, the reopening of a community clinic, and additional and more robust collaborations with community partners.

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The 21st Century
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NeuroPsychiatric Center opened at 1502 Taub Loop and expanded to a full array of crisis services known as Comprehensive Psychiatric Emergency Programs (CPEP)

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The 21st Century
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[continued]

MHMRA moves to 7011 Southwest Freeway after the Fonteno Building on Fannin suffers major damage during Tropical Storm Allison that cannot be repaired.

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The 21st Century
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[continued]

Rosa’s Law enacted in congress which strips the works “mental retardation from federal health and labor policies and replacing with “intellectual disability” and “individual with intellectual disability”. Although the term "mental retardation" has not been removed from the Center, the division is now called Intellectual Disability Services (IDS).

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The 21st Century
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MHMRA recognized by the Houston Business Journal as one of the best places to work in Harris County.

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2023
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The Center now operates and provides services under four divisions: Administration, Comprehensive Psychiatric Emergency Programs, Intellectual/ Disability Services, Mental Health Service (adults, children and forensics). Services are provided in twenty-three locations across the county. The Center employs over 2000 employees and is a multi-million dollar entity within the County serving over 50,000 Harris County residents during 2014 with over 1 million individual services provided.

Our Locations

Administrative Building/Southwest Community Service Center

9401 Southwest Fwy, Houston, TX 77074

Hours of Operation:

7:30 A.M. - 5:00 P.M. 
Monday thru Friday

Services:
  • Pharmacy
  • Outpatient Mental Health
  • Children Services
  • Primary Medical Care
  • Intellectual Disabilities & Autism
  • Forensic Mental Health Services
  • Substance Use Disorder Services
NeuroPsychiatric Center (NPC)

1502 Ben Taub Loop Houston, Texas 77030

Hours of Operation:

24 Hours - 7 Days/Week

Services:
  • Psychiatric Emergency
  • Substance Use Recovery
  • Psychiatric Stabilization (Adults and Children)
  • Pharmacy
  • Detox/Substance Use Disorder Services
Northeast Community Service Center

7200 N Loop E Fwy, Houston, Texas 77028

Hours of Operation:

7:30 A.M. - 5:00 P.M. 
Monday thru Friday

Services:
  • Outpatient Mental Health
  • Pharmacy
  • Substance Use Disorder Services
Northwest Community Service Center

3737 Dacoma St, Houston, TX 77092

Hours of Operation:

7:30 A.M. - 5:00 P.M. 
Monday thru Friday

Services:
  • Outpatient Mental Health
  • Pharmacy
  • Substance Use Disorder Services
Respite, Rehabilitation and Re-Entry Center

6160 South Loop East
Houston, Texas 77087

Hours of Operation:

24 Hours - 7 Days/Week*
(The Respite, Rehabilitation, and Re-Entry Center does not accept "walk-in" appointments or provide open community access.)

Services:
  • Forensic Mental Health Services
  • Pharmacy
  • Residential
Southeast Community Service Center

5901 Long Drive
Houston, Texas 77087

Hours of Operation:

7:30 A.M. - 5:00 P.M. 
Monday thru Friday

Services:
  • Outpatient Mental Health
  • Children Services
  • Primary Medical Care
  • Pharmacy
  • Substance Use Disorder Services

Strategic Plans

The Harris Center’s work is driven by our Mission, Vision and Values. It is structured around rolling 3-year strategic plans. In this way, we stay accountable to our stakeholders and ourselves and provide transparency to our progress and good stewardship of public funds.

Download Strategic Plan Fiscal Years 2025-2027

 

 

Strategic Plan Fiscal Years 2025-2027

 
Download Strategic Plan Fiscal Years 2022-2024

 

 

Strategic Plan Fiscal Years 2022-2024

 
Download Strategic Plan Fiscal Years 2019-2021

Strategic Plan Fiscal Years 2019-2021