Help is available 24 hours a day, 7 days a week.
Main Agency Phone Number: 713-970-7000
To reach our 24-hour Crisis Line, or if you are a current client and have an after-hours medication concern, please call 713-970-7000 and press 1.
You may also reach us by text at 832-479-2135. Before using the text service, please read this information.
Information on available services: 713-970-7000, press 2
For complaint reports, please call the 24-hour line (713) 970-7742. For patient rights concerns, please call (713) 970-7211. You may also send an email to RightsLine@TheHarrisCenter.org. Individuals with hearing impairment or loss may call using the free service of Texas Relay: 1-800-735-2989 or Relay Texas number 711.
Handbook of Consumer Rights Mental Health and Substance Abuse
Manual de derechos del consumidor
Report fraud, waste and abuse: 1-800-737-6789
Safety Alert Hotline Website (Type in The Harris Center for Mental Health and IDD)
Copies of your medical records can be obtained with your written request.
To request copies of your medical records, please complete this authorization form and mail, email or fax it with a copy of your driver’s license to the health information management department (Español) .
Please be sure to include all the information listed on this document including your telephone number so we can contact you, if we have questions regarding your request (Español).
Fax: (713) 970-3817
To submit a Public Information Request, please click here.
For general questions or comments, please email PublicAffairs@TheHarrisCenter.org.
For media inquiries, please email Media@TheHarrisCenter.org.